Support Hours
Monday–Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Working Hours
WHEN TO REACH US
Factory Visits
Monday–Friday: 10:00 AM – 5:00 PM
By appointment only. Contact us to schedule.
We’re Here to Help with Every Stitch
CONNECT WITH US
Reach out for support, inquiries, or to visit our Pune studio. We’re ready to assist!
Contact Now
Support Info
GET IN TOUCH
Phone Support
Available during working hours.
Email Support
Expect a response within 24 hours.
Office Location
VISIT US
Returns & Reprint Policy
YOUR SATISFACTION MATTERS
Easy Returns
If your fabric arrives damaged or defective, contact us within 7 days of delivery. We’ll arrange a return and provide a full refund or replacement at no cost.
Reprint Guarantee
If your custom print doesn’t match the approved digital proof (e.g., color errors), we’ll reprint your order for free. Contact us within 7 days with details.
How It Works
Email us at contact@homrizot.com with your order number and issue. Our team will review and respond within 24 hours to resolve your concern.